REBECCA HAUGH Female Voice Actor

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Rebecca@lovethatrebecca.com

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ASAP Voiceover Quote

Audio Trends, Branding, and the Client Experience

business, online vo sessions, production, VO tech, voiceover

headphones

Voiceover is part of many creative elements within a project serving a business need. It could be for internal onboarding or training of employees. It can be direct consumer advertising campaigns or part of a marketing mix. It’s sometimes embedded within products for sale, from audiobooks and podcasts to film. And that spans from Alexa to Disney, from Yahoo to the old ‘Got Milk’ campaign. Even with simple or sophisticated phone systems, the voice is still a part of the experience within the brand.

As content marketing expands in all markets, in multiple channels, the opportunities for branding also multiply. Will the opportunities for voiceover bloom, as well?

There are exciting new trends in how audio is created or used in marketing and to enhance the client experience. It’s a new way of considering business, impacting audio and, yes, even voiceover.

Have you heard about sonic branding?

A strong trend to consider – sonic branding is a unique sound of your brand or company or even a specific product. We’re not talking about the ‘jingle’, although I’d say that fits under this umbrella. From what I understand, sonic branding considers not only the elements like music, effects, voice and theme but additionally who is the audience, what pleases them and draws them in.

You create a unique sound that is always included in a specific experience. I suppose it’s similar to using a company logo for any media. Insert the sonic brand wherever the audio fits, just like you would your logo. I’m hearing of multiple audio-only agencies sprouting up to assist companies with creating and managing their sonic brand. One, in particular, MassiveBass, created a new data-driven sonic branding tool using brand archetypes and values matched to music, to create unique sonic branding strategies. And recently one well-known brand, MasterCard, launched its own sound for all ads and purchase moments.

As the big companies embrace sonic branding, will your team as well?

Other exciting new audio trends…

There’s a whole new platform in audio-only called Clubhouse. An exclusive audio-only invite-only social app, gaining huge traction since launch March 2020. It features spontaneous and scheduled voice-only conversations centered around specific topics. Companies are sponsoring events here, so I’m told. As membership grows, and you get invited, invite me! Although I’m hesitant to add more social media, I’m very curious and would love to ‘get a hear’!

Podcasts are not so new, however, are rising in popularity for businesses. Podcasts with branded original content targeting B2B, B2C and internal audiences are growing. It seems to have taken a while for businesses to figure out how to embrace them beneficially. I’m noticing how podcasts are targeted to support onboarding, employee development, product usage and probably more. Some companies have invited me to voice specific product line trainings distributed via podcast, using other voices for different product lines. Another client is using my voice with internal business podcast intro/outros, matched with script and music to uniquely identify the specific sales topic. This company uses star performers’ voices, as well.

These are the biggest trends I see that also seem to have longevity built-in. Although I’m less sure about Clubhouse, unsure about the ‘trendy’ part of sonic branding, and quite sure about podcasts. Let’s check in after another year!

Filed Under: business, online vo sessions, production, VO tech, voiceover Tagged With: audio, Clubhouse, marketing, social media, sonic branding, Trends, voice actor, voice talent, voiceover

Social Media – Does It Support or Waste Time?

business, creative professionals, instructional design, post-production, production, small business, video design, voiceover

phone with social icons

Social. Media.  I am doing this. Been doing this. For years.

Is it working? Am I succeeding with it? This is one of my tasks to analyze over the next month or so.

OK, let’s back up.  Which social platforms am I talking about?

Facebook, LinkedIn, Twitter, Instagram and YouTube.

I work at one or two every day, a little bit. I work this effort week after week, month after month, year after year. Are there results? How do I know if I’m succeeding?

Are you doing social media for your small business on any of these platforms? Are there results? Are you succeeding with it?

Because, frankly, I might be ready to let go of several.

Marketing goals are essential.

My goal has always been to generate connections with potential or current clients, get to know each other, and maybe end up doing some business together. I aim to connect primarily with creative pros from advertising, marketing, video/audio production and instructional design.

A secondary goal is creating strong alliances with other pro voiceover actors and talent agents. And there’s the preset that I am not near any of these people geographically. I’ve been remote working within this strategy for over 10 years.

Perhaps it’s this saturation of everyone doing everything virtually in the last few months, but I feel like it’s time to cull the wheat from the chaff among the platforms. Of course, I need to think this through.

Input & Output Experience differs per platform.

I’ve had good experiences with some platforms only, in relation to my above goals. I’ve cultivated many wonderful connections, clients and VO allies. I’ve also experienced a lot of frustration with wasted time and money.

Creating content is the most time-intensive. I created 20 topics to post about monthly. I hired a company which creates custom content from my ideas, and sets it up in a monthly calendar for my final approval or editing. Each unique post is set on the same day, in the same way, for each platform. I know this isn’t a best practice. I’m already frustrated with time spent to get these posts created and branded. Perhaps I need to rethink this?

Here is a mini-dive into how I feel about each platform I’m currently using.

LinkedIn – Highest true, tangible value. I find excellent professional, direct interaction within a professional community of clients, potential clients and other VO allies. Most of the LinkedIn Groups were very vibrant in 2007 and for many years. Now they seem like ghost towns. Active posts in the home feed and direct messaging are interesting and professional for the most part. I’m very satisfied and grateful for this platform and expect to continue finding value there.

Instagram – I started with skepticism, long after many had already lauded its perfection as the newest and next best shiny social place. It sort of felt like everyone I already knew was simply jumping to Insta. What’s the point of creating the same community on a different platform? And since this platform is about images – and now stories – it feels difficult to master with my vocation as a voice actor. I’ve positioned my Insta as a business account. I’ve not found it fruitful. I feel like I don’t have time to customize content the way this feed needs, and I’m not confident I know the best way to take advantage or if there really are opportunities here.

Twitter – So many changes have happened. Seriously, I used to be in a LinkedIn group that was called ‘Twittering’ in 2007! It was a baby then, quite effective and fun. Those were precious times. Since then, I’ve seen the best and worst of times. I have a nice following but limited interactions, primarily with people I already know. I’ve positioned my twitter as a business account. Although I also do what I can here to tweet, re-tweet, and engage, I’ve not found the right business angle during the many years since its heyday. Again, I’m not confident I know the best way to take advantage or if there really are opportunities there.

Facebook Page – This place isn’t my personal profile. It’s a lonely, lonely page. So sad! Friends and other voice actors take notice of my posts, here and there. This wasn’t true back in the day when Pages meant something and got traction. Then they changed the algorithm, and you don’t get eyeballs unless you do paid promotions. Ugh.

Facebook personal profile – I created this to be in touch with family and friends. My ‘friends’ have evolved to include real friends to distant acquaintances in voiceover. Over time I have included a tiny few clients and VO agents into this mix – and I’m always unsure if this is wise. It’s that blurry line that all the ‘specialists’ say you shouldn’t cross. I wonder if it’s a line I simply should stay on one side of? Whatever the answer is, I do not use this for business purposes as much as is possible. Lately, however, due to the Page being so low performing, during the moments I have thought to close my Facebook page down, I have shared from my Page to my personal profile. Wrong? Not sure that’s the right question. Ineffective? Probably.

YouTube – This is a repository for my work, a sort of online portfolio of work where I’ve been able to accumulate copies. Someone just recently suggested that I might want to pursue activity here. That’s never been a goal of mine. Am I missing something?

Best Practices per platform?

I’ve done my research, my content calendar and branding – as much as I have time to devote. Over years!

I found a company I enjoy working with to help me create content custom for my brand. I’ve read and re-read materials about ‘doing social media right’ and generating content. I’ve played with analytics but so much seems based on consumer vs business demographics. I follow experts that show tips and tricks for actors, and I do a lot of that right. I’ve hired so-called and real experts for paid promotion campaigns. I found one experience full of baloney. I was really mad that I wasted my money but at least I learned.

I know there are lots of best practices. The problem is, most seem geared to larger companies than mine. That’s why I’ve started to feel that a lot of advice out there simply isn’t worth the time it takes to read it. I’ve even studied and done the work about identifying my ideal client/s. It takes so much time. It feels so unscientific. It feels like a treadmill rather than a path to a goal.

What’s my opinion?

I know I’m succeeding with LinkedIn. YouTube is only a repository, with no further expectations. Twitter and Facebook are seemingly time-wasters at this point. Insta is an enigma and leaning toward feeling like a time-waster.

Back in 2007, when Twitter was new and LinkedIn was fresh, it felt good and really authentic. In 2020, it feels very different. My opinion is that LinkedIn is still a robust enough platform. The rest? Not especially worth the time. They’re fun to observe, see what others are doing, and to keep in touch with associates, friends and family. And enjoy very funny memes! I’m going to do some analytics again, and a little more deep diving on content value. At this point, my mind can be changed. Professionally though, I don’t see the value except with LinkedIn.

Do you agree? Do you see something wrong with what I’ve described? What’s your experience and opinion? Please leave a comment and answer social media Qs here: https://forms.gle/16qNPgrEmCZPTnba6

Filed Under: business, creative professionals, instructional design, post-production, production, small business, video design, voiceover Tagged With: marketing, social media

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